Thanks for the update. Browse Virgin Media Virgin Media Community. We get a constantly flashing green light, which means it's trying to get an Internet connection. Come back wait another 30mins. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. Forum; Apps. I'm on a Superhub 3. Thanks for that. Virgin Media Hub 4 Lights and Their Meanings. You may have a loose connection somewhere along the line. We would like to show you a description here but the site won’t allow us. This should change after a few minutes. Have tried resetting: holding reset button for 60 seconds; no dice. We would like to show you a description here but the site won’t allow us. Thanks for taking the time to contact us via the Community. We would like to show you a description here but the site won’t allow us. Try a reset as this. 168. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. White . The box is a safety isolator. We would like to show you a description here but the site won’t allow us. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. I’ve reset the hub and checked all connections countless times and still nothing. ) All lights flashing or green light flashes and then immediately goes out. Because you resetted the modem, the log might be not correct. I didn't need an engineer to come as I had the. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Here’s how much we’ll credit you for the following service issues: £9. Green power light is flashing and WiFi light is green. We would like to show you a description here but the site won’t allow us. I got the kit today and tried to install it. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Have followed the instructions to the letter on set up and it is not working. Options. The Virgin connect app just says no pod detected. It keeps flashing green and then flashing white and my connectivity is still in and out. A power adaptor to plug into the Stream box and a power socket at the wall. Still no connection and flashing green. Just upgraded and received a hub 5 yesterday. on 09-08-2023 15:21. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. We would like to show you a description here but the site won’t allow us. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. Sunday morning it worked for a few minutes and then stopped as well. Step 1. Red Light. The power light will remain on. Have restarted router and all cables appear correct & tight. 0 and after setting it all up, the power light has been flashing green all day. These lights provide a visual indication of the box's current state. We would like to show you a description here but the site won’t allow us. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Middle – Ready (green/blue). HELP! The arrow light isn't on at all. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. I don't know what the other small light is for. Smug1to. Checking the Indicator Lights. We would like to show you a description here but the site won’t allow us. I reset. Pressing the button for two seconds will prepare the Hub 3. Factory reset your TV with or without your remote. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub 4 router is. Options. I'm a brand new customer to Virgin and I just received my Home kit today. The Power light illuminates, and the connection network light will start to flash amber. I have checked the service status in my area and it says no issues. The green light might be flashing because of a faulty link. We would like to show you a description here but the site won’t allow us. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. No downtime reported in our area either. We would like to show you a description here but the site won’t allow us. The Virgin Media Hub 5 light at the front let's you know what is g. Now, disable both WPS options and click on save. Update: which LED is flashing orange/amber? The LAN port LEDs are green when connected to equivalent speed device interfaces, but orange/amber when the device interface is detected to be lower. A red light means there is an issue with your connections even though the Hub is on. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Rebooted several times, and waited for hours to download the update. Ive unplugged the hub but its still happening. I've checked the network log and there's a lot of warnings - 5169887. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. My TiVo box tried to run an update. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We would like to show you a description here but the site won’t allow us. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. The lights on the front panel provide important information about the status of your DVR. Add the additional booster. Are you working on a Horizon remote? You may need to pair your remote to the Digital Box or TV if you haven’t done so already. Virgin Media. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. 2 Internet Light. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. Rebooted several times, and waited for hours to download the update. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. Red Light. It was a black screen with the info that the channels were updating etc. Next to the TV not behind it. Make sure all cables coming into and out of the Hub are pushed in firmly. Please check this setting and enable cookies (if disabled)0800 953 9500. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. Love tried everything. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Blue flashing light for 2 days now. Called VM for activation and checking. After that it starts the process over again and reverts back to the green. If the light is flashing green, the WPS feature is used to establish a connection. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. We would like to show you a description here but the site won’t allow us. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. We would like to show you a description here but the site won’t allow us. . Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. I did have a billing issue, but that has been solved. This may take up to 2 minutes. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. The information below shows current status of this Hub 5. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Hi all, Using F-type coupler connected to wall socket but no internet connection. For a brief period, press and hold the power button, then let go. We would like to show you a description here but the site won’t allow us. My Virgin Media App. The kit is in Modem Only mode and the service appears to be working just fine. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. on 07-01-2023 13:02. We would like to show you a description here but the site won’t allow us. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. on 19-05-2023 21:46. It means that your router is connected to the internet and is transmitting data successfully. D01 C9W8. We would like to show you a description here but the site won’t allow us. I got the kit today and tried to install it. This’ll only take a few minutes,. Blinking or off indicates a problem with the line sync. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Got home from work and the hub is flashing a yellow/green colour. The WiFi light will flash green for 2 minutes during this process. As soon as the hub is ready, you will see the white power lamp. Then goes off. 5x red flashing light. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. Vonage 2nd line. First, you have the Wifi Light. Try a pinhole reset using the hole on the back of the hub (which. Options. The Wi-Fi light: If this is blinking or solid green,. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. We would like to show you a description here but the site won’t allow us. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. Telewest wall socket: no visible power to be switched on. Browse Virgin Media Virgin Media Community. Flickering means activity on the port. Now, navigate to the Advanced Settings, then click on Wireless. (Can’t upload video but you can see the colour on attached picture) I have tried a full reboot (unplug, leave for 10 min, plug back in, wait. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. However, if you see a red light, it means that there is a problem with your internet connection. Manually update your TV to the latest software version. I have tried factory resetting (holding reset button for 60+ seconds) it and turning it off and on but no luck. First thing is to check for any “known network faults in your location - Try in 2 places. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Nothing seems to help. I have logged in to the routers settings and nothing looks untoward there. Can anyone provide a solution (other than calling out an engineer for now). Virgin Media; My Virgin Media; Shop;. Use a pen to press the reset button, and hold it for 10 seconds. We would like to show you a description here but the site won’t allow us. First installation and flashing green light. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Hello, my wifi pod is not working anymore. Settling in. The 1571 light does stop flashing after a few hours but my good lady would like it not. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. Easy to set up, coverage has. Phone. This may take up to 2 minutes. You have a problem connecting your router to the CMTS. The slow pulsing typically lasts up to 10 minutes before turning off when ready. We would like to show you a description here but the site won’t allow us. If it has. on 01-04-2023 20:55. Don't have a VM wall plug, but have one of the old NTL ones. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 2 COLOR LEDs FOR STATUS INDICATION A. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. Ensure the Hub is. If the light is red, it means there is an issue with the WPS connection. A green light. Green flashing base light for hours, no internet. Claimed Pod (by another account) PULSE. Blue flashing light happens during the provisioning stage on a reboot. We would like to show you a description here but the site won’t allow us. Teams meetings keep freezing. Now when I got home today I was met with no internet and a Red - 5239893. on 25-01-2023 16:42. If your TiVo DVR has flashing lights and does not power on, follow the steps on DVR Doesn. Hey. It’s like a. If so try two things. Power Light: This light will be blue when the box is switched on. hub 4 started flashing white, and keeps cycling from solid, to flashing. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Light flashes when a signal is received from the remote. Having searched around I. Dave. The box should reboot, the power button should turn blue, and it should reset and boot up normally. We would like to show you a description here but the site won’t allow us. 1. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode How to control volume on AV devices using the Virgin TV Remote If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. 3. We have a flashing green light, and a solid green WiFi light. Check for any loose connections. The top wifi light is solid green, the internet connection - 5396739. on 19-09-2023 03:59. We would like to show you a description here but the site won’t allow us. Options. This light fl ashes green when the Hub’s downloading a software update. It may be stuck in an update loop. We would like to show you a description here but the site won’t allow us. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). After it, click on the WPS. If it’s flashing green, it’s starting up. We would like to show you a description here but the site won’t allow us. When you are experiencing intermittent connectivity, your router will flash red. Options. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. We would like to show you a description here but the site won’t allow us. 2. I'm not sure what else i can do to fix this any help would be amazing. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. There is no connection to the VM network. Off means wireless is disabled. For your hub and what you've said; Red light. Text from Virgin confirms my "kit has been activated". Please - 5425686. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. We would like to show you a description here but the site won’t allow us. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. It goes to a blue flashing light and then stuck on solid green and a spinning circle on the browser page at 192. on 08-02-2023 19:25. All Rights ReservedHold the pinhole reset button for 10 seconds on the back of the Hub. Joining in. The service status in our area shows no issues. When working normally the power light will be on and the connection light will be off. Your Hub is offline for some reason. Contact Virgin Media support. No light: There’s no internet connection. Internet Light. I first plugged the wifi cable into the wall and this is what happened. Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection. I have done that and the light is now green. I use an NTL TV socket for broadband. We would like to show you a description here but the site won’t allow us. White. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. . I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. We would like to show you a description here but the site won’t allow us. 2. This means the Hub is switched on, but your WiFi has not been activated. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. My advice for anyone with the pod problem would be to arrange a technician to call. not sure if this is normal or not. In your Stream kit you’ll find everything you need to get the Stream box up and running. Have restarted router and all cables appear correct & tight. There are seven LEDs on the front of a RT6600ax. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. The information provided by some here isn't quite correct. . If it’s off, you don’t have an internet connection. BD20. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. Hi all, I got my service installed on Tuesday and has been working great. We would like to show you a description here but the site won’t allow us. Virgin Media. It’s likely to be a loose connection in your home. iconiccm @iconiccm. We would like to show you a description here but the site won’t allow us. I got the green power light flashing and WiFi light is green. The slow pulsing typically lasts up to 10 minutes before turning off when ready. If it’s not a technical issue you need help with then we’re here to support you on. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. There's no official status of an orange light on the Hub 3. We would like to show you a description here but the site won’t allow us. Flashing red light. Phone. 0. The power light of the Virgin Media Hub 3. Virgin Media has four different routers depending on when you became a customer and the type of broadband. If you're worried, flick back to router mode, see what colour it is when it comes back on line. When your Virgin Media router lights are flashing green it means the router is updating its firmware. We would like to show you a description here but the site won’t allow us. It has done for over a couple of hours now. N/A . On the back of the Hub 3. Make sure that the cable is well connected to the splitter. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. 15 if we don’t turn up on the promised day of an. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. We would like to show you a description here but the site won’t allow us. Hub 5 green flashing light. Give the remote a go, and see how that works. The Stream remote. Blue: The router is engaged in channel bonding on the downstream connection. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. When batteries are fully charged, the CHARGING LED will be OFF. 1 ACCEPTED SOLUTION. We have had a Hub 3 for a year with no problems. We would like to show you a description here but the site won’t allow us. Options. 4. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. Now, navigate to the Advanced Settings, then click on Wireless. It is an electrical surge suppression device & should not be removed. Hub3 flashing green lights. Can flash for a few minutes like this, it is normal. It was a black screen with the info that the channels were updating etc. on 06-09-2023 10:32. We would like to show you a description here but the site won’t allow us. I’m going to do a hub factory reset sometime today to see if that resolves the issue. my wifi went down suddenly last night and hasn’t come back since. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. We would like to show you a description here but the site won’t allow us. If the pods are flashing blue or green they are never going to work again. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. The other 2 are unusable, so we will need replacements. If you don’t have issues with anything other than what you’re describing here, you’re unlikely to notice a significant difference. Hub3 flashing green lights. Note: the red light on the Virgin. Media Router Flashing Lights. Hi, I have come home to my main V6 box constantly flashing multiple colours. if i ho. You can use a pen or paper clip to do this. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. This might result from a faulty cable connection, a modem-mode. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes.